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Starting with Citrix Virtual Apps and Desktops 2109, the ‘Virtual channel allow list’ policy setting will be enabled by default. This means that custom/third-party virtual channels, such as the Nuance virtual audio channel, will no longer work with the default configuration.
The following options are available:
- Disable the ‘Virtual channel allow list’ policy setting to allow all virtual channels again. To disable the policy, open your Citrix Studio and go to Policies. Edit/Create a policy and set the Virtual channel allow list value to Disabled.
- Add the Nuance virtual channels to the allow list; for more information, see the Virtual channel allow list policy settings in the Citrix documentation.
