Last updated November 20, 2019 

Thank you for your purchase. We hope you are happy with your purchase. Please see below for more information on our return policy.


There are no returns provided by our company. We will assist in connecting the customer with the manufacturer should there be an issue with the item within the manufacturers’ warranty period.   


To return an item, please email customer service at [email protected] to obtain information on whom to contact for your warranty submission.


There are no refunds provided by Dictation Direct. If any refund is proved as warranted by the manufacturer it will be completed by them.

Please Note

All returns are done to the manufacturer directly NOT to DICTATION DIRECT. We do not accept returns of any items other than to assist with the facilitation of the manufacturers’ warranty issues.


If you have any questions concerning our return policy, please contact us via live chat or call toll free 1 – 833 – 341 – 1411