GoldNuance Certified Partner
Less paperwork, more time for the work that matters
Dictation Direct brings clinical AI, Dragon speech recognition, and compliance monitoring to healthcare organizations and busy professionals, with people who set it up, train your team, and answer the phone.
We work with
- MicrosoftMicrosoft Dragon Copilot
- NuanceDragon speech recognition
- iatricSystemsDetectRx and Haystack iS
- PhilipsSpeechLive and dictation
- OlympusDictation hardware
- A NuanceGoldCertified Partner
- Our team brings25+ yrsOf service and technical support
- Live support7 daysA week, plus 24/7 answering
- Solutions across3Documentation, dictation, compliance
Our story
From paperwork help to cloud AI
We started by taking documentation off busy professionals' plates. We still do, with better tools.
Filling a gap for independent professionals
Many professionals had moved into shared executive suites to control costs and could not justify a dedicated staff member for notes and documents. We started by handling their transcription and document processing.
Building a technical team
As the customer base grew, we invested in skilled, technically proficient support specialists, bringing more than 25 years of customer service, administrative, and hands-on technical experience to every account.
Moving to the cloud
As work moved to the cloud, so did we. Today we deliver adaptable, cloud-based solutions for busy professionals, paired with the support to make them work in real workflows.
What we offer
Three ways we give teams their time back
AI clinical documentation
Microsoft Dragon Copilot drafts clinical notes from the patient conversation and includes real-time dictation.
AI medical scribesDragon speech recognition
Dragon Medical One, Dragon Professional, Dragon Legal, and Dragon Law Enforcement turn speech into text in the programs people already use.
Dragon dictation softwareHealthcare compliance
DetectRx and Haystack iS monitor medication events and patient record access to catch drug diversion and privacy risks.
Compliance monitoringHow we work
The right product, and the people behind it
We partner with Microsoft, Nuance, iatricSystems, Philips, and Olympus, so we can match each team with the product that fits how it works. Then we stay with you after the purchase.
Book a free consultationHelp choosing
A specialist who knows every product we offer recommends the right solution and license for how you work.
Implementation and setup
We handle license activation, installation, and setup, so your team can start quickly.
Training
Training for clinicians, staff, and administrators, booked at times that suit your team.
Support after go-live
Real people seven days a week, an answering service around the clock, and tickets when you would rather write it down.
Let's find the right fit for your team
Tell us how your team documents today, and we will point you to the solution that saves the most time.