Case Studies

Case Study: Dragon Medical One – Coeur d’Alene Pediatrics

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Simplified documentation eases clinician burden.

Coeur d’Alene Pediatrics, a certified Patient-Centered Medical Home, has been providing primary
care and pediatric consultation services to children who live in northern Idaho, western
Montana, and parts of eastern Washington for over 30 years. The group’s 14 providers working out of
three locations sought an easier way to document patient encounters without compromising their
mission to provide convenient, cost-effective, high-quality medical care. Dragon Medical One and
PowerMic III not only streamlines the documentation process but also allows for real-time review of
records when exam details are more easily captured.

Flexible training, improved workflow, and rapid adoption
Providers began using Dragon Medical One with PowerMic III, quickly adapting to the new, streamlined workflow. By shortening the documentation time frame, Coeur d’Alene Pediatrics can support good practice relations through timely communication to referring physicians as well as achieve financial integrity with shorter billing and coding cycles.

Documenting in the EHR and beyond
Dr. Mary Jo Shaw uses Dragon Medical One to create documentation in Greenway Health EHR as well as notes and letters. “ I’m definitely more satisfied using Dragon Medical One. I find I’m creating more detailed records since I can easily add little bits of information into the templates. It saves time.” Dr. Mary Jo Shaw, pediatrician, Coeur d’Alene Pediatrics

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